LIABILITY WAIVER
LOS ANGELES Lety's Maid
(818)-4507090 | letysmaid@aol.com | www.letysmaid.com
Agreement for Services, Policies, and Procedures Date:
(The Client) I, authorize LOS ANGELES Lety’s Maids (herein after referred to as “LOS ANGELES Lety’s Maids”) and its cleaners to provide cleaning services for our property as agreed upon herein. We confirm we are the owner, renter, or agent of this property and as such, are authorized to sign this Agreement.
I/We (The Owner/Owners) understand that I/We do not hold LOS ANGELES LETYS MAIDLOS ANGELES Lety’s Maidsliable for any property damage or personal injury before, during, or after services performed. I choose to hire LOS ANGELES Lety’s Maids at my own risk. I am also aware that LOS ANGELES Lety’s Maids is licensed, bonded, and insured. I understand that LOS ANGELES Lety’s Maids will take all necessary precautions and care for the cleaning of my home. If there is an area that requires special care and instruction it is my responsibility to let LOS ANGELES Lety’s Maids and its cleaners know about these areas and instructions.
LOS ANGELES Lety’s Maids’ liability and bond insurance policies cover our cleaners only. It does not cover other workers from other companies in the home on a scheduled service date. If other workers are in the home at the same time as LOS ANGELES Lety’s Maids cleaners, I/We (The property Owner/owners) release all liability of LOS ANGELES Lety’s Maids cleaners with my signature on this form. It is my responsibility to validate the work performed by the other company and hold LOS ANGELES Lety’s Maids harmless, now and forever.
If actual damage was found from the work our cleaners performed, it must be reported to LOS ANGELES Lety’s Maids before work has commenced by the employees of the other company. Air Conditioning and Heating When required, LOS ANGELES Lety’s Maids cleaners will need to raise the thermostat to increase the heat to keep warm or to use air conditioning by lowering the thermostat to a comfortable setting to prevent heat exhaustion, fainting, and possible interior damage to customer home. Completion of Work Upon completion of the work, cleaner(s) and the client will inspect the job.
I understand that I will be responsible for payment in full for the time rendered to complete this job at the end of this job, unless I have previously arranged to be billed for services with LOS ANGELES Lety’s Maids. I understand that it is my responsibility to review the work done and to mention any adjustments that I would like done to the job completed at that time. A representative of LOS ANGELES Lety’s Maids will call me/us one ½ hour prior to the completion of the job if I am not on the premises so that I can return to inspect the work and/or make payment.
TERMS FOR PAYMENT
Payment is expected at time of service unless invoicing is arranged beforehand. LOS ANGELES Lety’s Maids reserves the right to refuse service when an outstanding balance is due and when payment is not left for the regular service. If payment is not received at time of cleaning, a 5% finance charge will be added to unpaid balances over 30 days and accrue monthly. Occupants understand that on the service date, individuals that are in the home while the service is being performed must not occupy the rooms while the cleaning is being done. I understand that it is requested that I move to other rooms and be mindful of LOS ANGELES Lety’s Maids equipment for my family and my own protection and the protection of LOS ANGELES Lety’s Maids’ cleaners.
PETS
LOS ANGELES Lety’s Maids reserves the right to refuse service on the scheduled date if an animal in the home is considered dangerous. Pets left inside the home on the scheduled service date will be protected to the best of our ability. Graceworks will not be held responsible for the behavior of the pet(s) while the service is being performed.
Cleaners are trained and authorized to use the products and equipment of LOS ANGELES Lety’s Maids. It is at the cleaner’s discretion to use products that the client suggests that are not within the eco-friendly orientation and supplies of LOS ANGELES Lety’s Maids. LOS ANGELES Lety’s Maids is not liable for any damage the client’s products cause to the cleaner, client, or the property should there be any. LOS ANGELES Lety’s Maids Cleaners are not authorized to use any undocumented items in the customer’s home and are required to document any damage found or incurred on the day of service.
All cleaners have been authorized and passed a background inspection by a criminal background check from Datasource. I understand each client is expected to report any concerns to LOS ANGELES Lety’s Maids management immediately. Hiring of LOS ANGELES Lety’s Maids Cleaners I agree not to hire past or present cleaners of LOS ANGELES Lety’s Maids for a period of not less than 2 years from the date that cleaner was last employed with LOS ANGELES Lety’s Maids.
In the event that I am found to have hired a cleaner of LOS ANGELES Lety’s Maids in contradiction of this agreement, a $2,000.00 referral fee is due immediately upon employment of the past/present cleaner, regardless of regular employment (part- or full-time) or on a contractual basis. Discounts Referral and coupon discounts will be validated by LOS ANGELES Lety’s Maids’ owner, manager, and/or cleaners. The referral discount is applied to my service after my referral has been serviced.
I understand I will be notified when the discount is in effect and applied to your cleaning. I understand that the senior discount and 1st time cleaning discounts must be mentioned at the time of scheduling an appointment. Cancellation Fee A trip fee of $25 will be applied to your account for cancellations that occur prior to your next service date.
